High School diploma or G.E.D preferred. Must qualify for licensing with the New Mexico Racing & Gaming Commissions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Performs all other related and compatible duties as assigned. Adhere to all departments/company policies and procedures. Must always demonstrate ethical and cooperative behavior with guests, co-workers and supervisors. Must work well under pressure and meet multiple and sometimes competing deadlines. Presents oneself as a Credit to the Company and encourages others to do the same. Must be knowledgeable of all special events and promotional activities available to guests. Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures. Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure. Dispatch other officers to various assignments and maintain activity log sheets. Monitor all entry and exit from soft count, and vault, and maintains logs of these activities if required.

Provide special assistance to disabled patrons as necessary.

Assist customers: give directions, call cabs, assist with car trouble, etc. Provide security escorts for all monetary transfers, fills, and credits. Stand watch at assigned security posts in order to oversee the comfort, safety and security of our guests. Patrol buildings and grounds of the facility as directed. Provide security on assigned security posts: maintain high visibility handle problem situations watch for safety hazards aid in medical situations if required. Greet all guests and assist our guests as necessary to ensure their satisfaction and return to the casino. Promote and maintain all steps of the ACES program with each patron and employee you may meet.

Zia park and casino cafe